Tuesday, January 11, 2011

Blackboard Rumor Updates

Contrary to popular belief, Blackboard IS AND HAS been up and running with no problems - some bugs maybe, but no problems. 

We did receive notice from the District this morning regarding an issue that occurred yesterday which affected approximately 600 students attempting to log into Blackboard and MySite email.  Please see message below for details.

"It has been discovered that new or returning students that have registered for courses are not being provisioned correctly due to a datapump issue. According to our records, approximately 600 students are affected."

They are currently working on an interim solution, so that minimal impact occurs to the system, and students gain access to their email and blackboard accounts. Tonight, they will restart services in an attempt to restore normal provisioning operations.

Any faculty with questions or problems related to online classes or Blackboard, should contact us. 

Students can call the help center at 866-940-8991 or visit the DE website at http://www.saddleback.edu/de.

Center for Instructional Design & Distance Education, BGS 249

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